Do you offer price matching?Updated 4 days ago
Yes. Italist offers a Price Match Program for eligible items.
If you find the same item listed for less by another reputable e-commerce retailer, send us the Italist product link and the other retailer’s product link. Our Customer Care team will review the request.
If the request qualifies, we’ll aim to offer a price 5% below the verified competitor price.
Please note that a price match is not guaranteed. Every request is reviewed individually, and the comparison price must meet our eligibility requirements.
How it works
- Find the same item
The item must be:
- The same brand, style, colour and size
- Brand-new and authentic
- Currently in stock on both websites
- Listed by a reputable e-commerce retailer
- Send us both links
Send us:
- The Italist product page
- The other retailer’s product page
You can send your request by email.
- Hear back from us
Our Customer Care team will verify the listings and aims to reply the same business day, Monday–Friday, 7 AM–3 PM EST.
If your request qualifies, we’ll aim to offer a price 5% below the verified competitor price.
What does not qualify?
We do not accept comparisons from:
- Marketplace or auction websites, such as eBay
- Pre-owned, pre-loved, vintage or resale listings
- Retailers we cannot verify as reputable
- Different colours, sizes, styles or products
- Items that are not currently in stock
Where should I send my request?
Email: [email protected]
Subject: Price Match Request
Hours: Monday–Friday, 7 AM–3 PM EST
Important information
Submitting a Price Match request does not guarantee that the price will be matched or reduced.
The competitor listing must be current, verifiable and for the identical item from a reputable retailer. Each request is reviewed individually by our Customer Care team.
If the request qualifies, we’ll aim to offer a price 5% below the verified competitor price, but the 5% reduction is not guaranteed.
Italist may amend or withdraw the Price Match Program at any time.