Are Italist products authentic?Updated 4 days ago

Yes. Italist offers brand-new, genuine luxury products sourced from a curated network of Italian luxury boutiques and retailers.

We carefully select and monitor the boutiques that sell through our platform and have processes in place to verify the authenticity and quality of the merchandise they provide.

Our partner verification process includes:

• Reviewing boutiques before they are added to the Italist platform.
• Reviewing relevant contracts and sourcing documentation to verify legitimate relationships with suppliers, distributors and brands.
• Requiring our partner boutiques to confirm that merchandise supplied to customers is new, authentic and in pristine condition.
• Conducting random, anonymous quality-assurance orders.
• Monitoring partner performance, including order accuracy, shipping speed and reported issues.
• Reviewing product information and images to help ensure that products are accurately represented on our website.

Products are sourced directly from our partner boutiques in Italy and shipped to customers internationally.

If you have concerns about authenticity

If you believe that you have received an item that may not be authentic, please contact us so that we can review your concern.

You can also submit an Intellectual Property Rights Feedback form within 30 days of delivery.

To help us evaluate your claim, you will need to provide:

• Photographs of the product in its original condition, unworn and unused, with the original labels attached and in its original packaging.
• Any relevant evidence supporting your concern about the item's authenticity.